Pick-up & delivery · how it works
Four steps, one day.
You never have to be home for the machines — only for the bag going out and coming back.
What happens
Four steps, and you only need to be there for two of them. This is laundry pickup for Melbourne’s west, run from our own shop in Sunshine — not a courier feeding a warehouse somewhere.
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Book a pickup
Pick a time on our booking calendar and tell us roughly how much there is. A rough guess is fine — we weigh it properly at the shop. Say whether it’s wash and fold, ironing, or both, and mention anything delicate.
Book before 9:30am for next-day return.
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Bag it and leave it out
Any bag will do — a laundry bag, a sports bag, a tied garbage bag. Leave it somewhere dry by the front door, or tell us in the booking where to find it. Keep ironing separate from washing so nothing gets pressed that shouldn’t be, and check the pockets before you tie it up.
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We wash it at our own shop
Everything is done on Foundry Road in Sunshine, on the same machines you’d use yourself. When your bag arrives it’s weighed, tagged with your booking name and sorted by colour. The tag stays with the load through the washer, the dryer and the folding table, so your washing never mixes with anyone else’s and never goes to a third party.
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It comes back the next day
Washed, dried, folded and bagged — returned to the same spot we collected it from. Ironing comes back hung and covered. You don’t need to be home.
Paying
Wash and fold is $30 per 5kg, charged in bands and rounded up; ironing is per item from $3.15; and there’s one $15 fee to collect and return. The final figure is confirmed once your bag has been weighed and counted at the shop — there are no hidden extras, no minimum weight, and detergent is included.
Prices last checked August 2026. Full list on the pricing page.
Guessing the weight
Almost nobody can estimate laundry weight, and you don’t need to — we weigh it when it arrives and the price follows the weight. As a rough guide:
- One full laundry basket is about 5kg
- A packed kitchen-tidy bag is about 8kg
- A week’s washing for two people is usually 8–10kg
- A queen doona on its own is usually inside one band
Estimate only — the final price is confirmed when we weigh your load.
Looking after your things
- Sorted by colour before anything goes in a machine
- Check pockets before you bag it — we check too, but two sets of eyes is better
- Tell us about anything delicate, cold-wash only, or not for the dryer when you book
- Doonas, blankets and bedding go in the extra large 14kg machines
- Socks paired, shirts folded flat, sheets and towels folded to stack
Items we can’t accept: Shoes
If something goes missing: Lost items are kept for 7 days, then donated to charity.
Book a pickup
We collect from Sunshine and the suburbs around it across Melbourne’s west. Not sure we reach you? Call 0466 279 189.
Rather do it yourself and save? See how the self-service laundry works →
